Responsibilities: * Install, Move, Add, Change, and Disposal of IT assets. * Set up equipment for employee use, performing and ensuring proper installation of cables, operating systems, or appropriate software. * Answer user inquiries regarding computer software or hardware operation to resolve problems. * Provide technical support for software maintenance or use. * Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications * Refer major hardware, software problems and defective products to vendors / technicians for service. * Develop training materials and procedures or train users in the proper use of hardware or software. * Conference with staff, users, and management to establish requirements for new systems or modifications. * Manage Multi\-Factor Authentication for users * Mobile Device Management \- Configuration and Management of emails in the user’s mobile phones and tablets as per the needs * Managing and updating Firmware and BIOS Upgrades * Manage IT Asset Tags * Arranging the laptops, mics, pointers, projectors, and speakers for the internal and external meetings and events **The required qualifications and experience are detailed below:** * Diploma (or higher) degree in Computer Science or any related field. * 3\+ years of experience in level 2 to level 3 support. * Experience in supporting and troubleshooting systems, solutions, Hardware, and networking. * Excellent troubleshooting and problem\-solving skills. * Multitasking capabilities and ability to work under pressure. * Good negotiation and communication skills. NOTE: THIS POSITION IS CONSIDERED FOR BAHRAINI NATIONAL ONLY Job Type: Full\-time