**Receptionist / Front Desk Coordinator – Dermatology \& Aesthetic Clinic** **Location:** Diyar Al Muharraq, Bahrain **Clinic:** Serendipity Medical Centre **About Us** Serendipity Medical Centre is a modern dermatology and aesthetic clinic in Bahrain, offering advanced skin, laser, and beauty treatments with a luxurious and patient\-focused experience. We are dedicated to professionalism, warmth, and precision in every detail — from clinical excellence to front desk service. **Position Overview** We are looking for a **professional, well\-presented, and friendly Receptionist** to be the face of our clinic. The ideal candidate will provide exceptional customer service, manage client bookings, and support day\-to\-day administrative operations while maintaining a calm and elegant atmosphere. **Key Responsibilities** * Greet and welcome patients and visitors in a courteous, professional manner. * Manage **appointments, scheduling, and confirmations** using clinic software. * Answer phone calls, WhatsApp, and email inquiries efficiently and politely. * Provide accurate information about the clinic’s **services, treatments, and packages**. * Handle **payments, invoicing, and daily cash reconciliation**. * Coordinate with nurses and doctors to ensure smooth patient flow. * Maintain the **front desk area**, brochures, and reception cleanliness. * Assist in promoting clinic offers and skincare products. * Handle confidential information with discretion and professionalism. **Qualifications \& Requirements** * Minimum **2 years of experience** in a reception or front office role (preferably in a **clinic, spa, or hotel**). * Excellent communication skills in **English** (Arabic is a plus). * Strong organizational and multitasking abilities. * Polished appearance, positive attitude, and customer\-focused demeanor. * Basic computer literacy (MS Office, booking software, POS systems). * Ability to remain calm and professional in a fast\-paced environment. **Preferred Skills** * Experience in **aesthetic or dermatology clinic** front desk operations. * Knowledge of skincare or cosmetic treatments to confidently explain services. * Sales or upselling experience (products or service packages). **Benefits** * Competitive salary with incentives for performance and service sales. * Training in skincare and treatment knowledge. * Supportive and friendly team environment. * Opportunities for career growth within the clinic. **How to Apply** Interested candidates may apply directly through Indeed or send their **CV and recent photo** to: Serendipitymedicalcentre@gmail.com *Diyar Al Muharraq, Kingdom of Bahrain* Job Type: Full\-time