**Role Overview** Lead the Consumer Lines telesales unit to achieve revenue targets through strong customer retention, efficient lead conversion, and continuous database growth. You’ll design and manage a data\-driven, automated telesales operation that delivers consistent results. **Key Responsibilities** * Set up and manage the telesales division structure, staffing, and KPIs. * Develop workflows for data intake, lead qualification, and sales conversion. * Build and maintain a steady data funnel through partnerships and campaigns. * Oversee data cleaning, enrichment, and CRM automation (tracking, scoring, renewals). * Manage telesales agents handling renewals and new sales, ensuring high conversion. * Create effective scripts, objection\-handling guides, and training programs. * Monitor performance, analyze metrics, and recommend process improvements. * Ensure compliance with PDPL and data privacy standards. **Requirements** * Bachelor’s degree in Business, Marketing, or Insurance. * good experience in telesales management experience in insurance or financial services. * Proven success leading a telesales operation (preferably motor insurance). * Strong CRM and automation knowledge (HubSpot, Zoho, Salesforce, etc.). * Excellent leadership, communication, and analytical skills. * English fluency; Arabic is an advantage. **KPIs** * Lead\-to\-sale conversion * **Qualified lead growth** * Agent productivity * **Renewal retention** Job Types: Full\-time, Part\-time, Permanent, Temporary Pay: BD600\.000 \- BD1,000\.000 per month Application Question(s): * How many years of experience do you have in managing a telesales team? * Have you ever set up or launched a telesales unit from scratch? * Do you have direct experience in insurance or financial services telesales? * Which CRM systems or automation tools have you worked with? * What was your average lead\-to\-sale conversion rate or target achievement in your previous role? * What’s the largest telesales team you have managed and how did you measure their performance?