**Guest Communication \& Loyalty Manager** **Location:** Friend’s House Café (Bahrain) – Sushi \& Community Concept **Brands:** Friend’s House Café (dine\-in) \& Sushiwarma (delivery/on\-the\-go) **Type:** 12h availability for online communication (can be done on the go) **Pay:** 50–250 BHD/month based on performance Are you the kind of person who ***loves*** **chatting** with guests, making people feel welcome, and turning casual customers into loyal fans? If yes, then we’ve created a role just for you. We’re looking for a **Guest Communication \& Loyalty Manager** — someone who will be the *friendly digital voice* of both our cozy restaurant and sushi delivery brand. Your mission: to care, connect, and convert. **Your Role Will Include:** For Delivery Guests (Sushiwarma \& Friends House orders): * Confirm new orders and request feedback after delivery * Record all feedback in our “Continuous Improvements” log * Motivate guests to switch to direct delivery via WhatsApp/Website (highlighting free sauces, better deals) * Track guests who’ve stopped ordering and follow up with friendly reminders or “We Miss You” messages * Encourage guests to visit dine\-in and reward them with free sushi by enrolling them in our **Loyalty Program** For Dine\-In Guests (Friend’s House Café): * Engage with guests who are part of our loyalty system * Ask for feedback during or after visit * Invite them to future visits and help their friends sign up for **free sushi rewards** For Special Events (Board Game Nights, Karaoke, Tea \& Book Club): * Chat with guests on WhatsApp \& Instagram for confirmations and event info * Maintain a guest database with attendance and bonus points * Create simple, engaging content for our **Event Pages** Who You Are: * **A chatterbox in the best way possible** — friendly, quick to reply, loves engaging with people * Comfortable with both **chat\-based** and **face\-to\-face** communication * Highly organized, keeps track of feedback and guest preferences * Passionate about building a warm, loyal guest community * Available daily: **12 PM – 12 AM on weekdays**, **2 PM – 2 AM on weekends** (negotiable) Compensation: * **NO Base Pay, but very generous per result compensation with NO LIMIT** * **\+ 0\.5 BHD** for every **paid event guest booking** (up to 300 bookings per month possible) * **\+ 0\.5 BHD** for every **direct delivery order placed** (also up to 300 delivery orders from 2 brands per month reachable within a few months) * Total earning potential: **300\+ BHD/month and even more** How to Apply: Send us a **voice note** or **message** explaining: * Why you’d love to talk with our guests every day * Your favorite sushi roll * A screenshot of your most\-used emoji Apply via email or Instagram DM @friendshouse.bh on Instagram Become a hidden voice of the most promissing concept in Bahrain! Job Type: Part\-time Pay: BD50\.000 \- BD250\.000 per month Application Question(s): * What is your fav messenger? Location: * Manama (Preferred)