Woodbury \& Co Café is seeking an experienced **Operations Manager** to oversee daily operations, ensure service excellence, and drive profitability. This role requires strong leadership, financial oversight, and a passion for delivering outstanding customer experiences. **Key Responsibilities** * Manage day\-to\-day café operations, staffing, and schedules. * Lead, train, and motivate team members to deliver top service. * Monitor sales, costs, and P\&L to meet financial targets. * Ensure product quality, hygiene, and compliance with local regulations. * Oversee inventory, supplier relations, and cost control. * Implement promotions and initiatives to enhance customer experience. **Qualifications** * 5\+ years of café/restaurant management experience (multi\-branch preferred). * Strong leadership, communication, and customer service skills. * Knowledge of financial reporting, inventory, and POS systems. * Bachelor’s degree in Hospitality, Business, or related field preferred. **Working Conditions** Full\-time, flexible schedule including weekends/holidays. Hands\-on role requiring adaptability in a fast\-paced environment. Job Type: Full\-time Experience: * operation manager: 5 years (Preferred)