**Job Description: IT Support Position Summary\-** The IT Support Technician is responsible for providing technical assistance, managing hosting services, maintaining PBX and DVR systems, and ensuring seamless IP connectivity across all company networks and devices. **Key Responsibilities** * **IT Support** * Provide first\-level and second\-level technical support to staff. * Troubleshoot hardware, software, and network issues. * Install, configure, and maintain computers, printers, and related equipment. * **Hosting Management** * Manage and monitor web hosting, email hosting, and server performance. * Handle domain management, DNS configuration, and backup routines. * Ensure data security, uptime, and periodic maintenance of hosting services. * **PBX (Telephone System)** * Install, configure, and maintain PBX telephone systems (IP \& analog). * Troubleshoot call routing issues, extensions, voicemail, and VoIP devices. * Coordinate with telecom providers for service or line issues. * **DVR / CCTV System** * Install and maintain DVR/CCTV systems and IP cameras. * Ensure proper recording, storage, and retrieval of surveillance videos. * Perform periodic checks and upgrades of security camera systems. * **IP Connectivity \& Networking** * Configure IP addresses, routers, switches, and access points. * Perform network setup, troubleshooting, and performance optimization. * Maintain secure Wi\-Fi, LAN, and VLAN configurations. **Qualifications** * Diploma or Bachelor’s degree in Information Technology or related field. * 3\+ years of experience in IT support or network administration. * Knowledge of PBX systems, VoIP, and DVR/CCTV setups. * Strong understanding of networking (TCP/IP, DHCP, DNS, VPN). * Ability to diagnose and resolve technical issues efficiently. **Skills** * Excellent problem\-solving and communication skills. * Ability to work independently and handle multiple tasks. * Strong attention to detail and technical accuracy. Job Types: Full\-time, Permanent Pay: Up to BD250\.000 per month