* Establishes standard operating policies and procedures for all aspects of the Salon’s operations * Demonstrates and reinforces excellent guest service to promote a positive customer orientation in the salon and ensure efficient and quality services. * Recruits, selects, trains/develops and evaluates Salon staff to assure that the staffing levels meet the Salon’s needs. * Attends trade fairs as needed, researches innovative products, new hair style trends. * Stays aware and ahead of trends – trains staff as needed. * Networks amongst the ladies of Bahrain to market Salon and expand client base. * Ensures guests premium service in all areas – handles any guests’ complaints as necessary. * Informs Dessange Director of any defective equipment, soft and hard furnishings. Ensures speedy solution to problems and monitors repair/replacement of items as required. * Manages and monitors all areas of the Salon’s operations to ensure compliance with Great Clips' systems, operating procedures and policies. * Manages expenses against budget and maintains continual awareness of expense/loss control to ensure effective management of expenses. * Provides excellent guest service. * Ensures the Salon staff is well trained on all technical aspects of hairdressing to promote quality permanents/colouring hairstyles. * Ensures guests are happy and the Salon retains their business and remains known as a quality hair care provider. * Recommends/suggests product purchases to guests to maximize product sales and to ensure they are using the right product for their hair type/style. Trains staff on this aspect of their role. * Maintains equipment and reinforces salon cleanliness and appearance to ensure a positive guests’ perception. * Performs other projects, work and activities as assigned to ensure continuous service to customers. * Ensures she and her team work hard to ensure budgets and sales targets are met and exceeded, wherever possible. Job Type: Full\-time Pay: BD1,200\.000 \- BD1,600\.000 per month