**Job Title:** Customer Due Diligence (CDD) / KYC Lead **Job Purpose** The role holder oversees end\-to\-end Customer Due Diligence (CDD) and Know Your Customer (KYC) processes, ensuring full compliance with regulatory requirements while maintaining a positive customer experience. The position involves managing onboarding, maintenance, and periodic reviews, conducting risk assessments, responding to audits, and driving continuous improvement in due diligence practices. **Key Responsibilities** * Lead CDD/KYC operations across onboarding and periodic reviews in full compliance with regulatory standards. * Oversee Standard and Enhanced Due Diligence (SDD/EDD) for all customers and ensure timely responses to RFIs and reverse KYC requests. * Ensure complete and accurate customer documentation and data integrity. * Identify and assess high\-risk clients, politically exposed persons (PEPs), negative media, and sanctions risks. * Monitor transactions for suspicious activity and escalate concerns appropriately. * Maintain strong collaboration with Compliance, Relationship Managers, and other internal stakeholders. * Oversee system upgrades, policy reviews, and improvement initiatives related to financial crime compliance. * Provide leadership and guidance to the KYC analyst team, ensuring performance targets and quality standards are met. * Ensure data accuracy, confidentiality, and adherence to the bank’s code of conduct and governance standards. **Key Performance Indicators** * Timely completion of all KYC and CDD reviews. * Accuracy and quality of customer risk assessments. * Compliance with internal and regulatory requirements. * Effective leadership and team performance. **Qualifications \& Experience** * Bachelor’s degree in Finance, Accounting, or a related field (Master’s preferred). * ACAMS/ICA or equivalent certification is an advantage. * Minimum 3–4 years of relevant banking or compliance experience. **Skills \& Competencies** * Strong analytical, communication, and problem\-solving skills. * Sound judgment and attention to detail. * Ability to manage multiple priorities in a fast\-paced environment. * Proficiency in Microsoft Office applications. Job Types: Full\-time, Contract Contract length: 12 months Pay: BD800\.000 \- BD1,200\.000 per month