





* Welcome and greet the Guests always with a smile, be polite and show positive attitude. * After Checking the guests name, find them on a list, doble check how many persons they are, so that accordingly the managers can accommodate. * Daily service starts as per the schedule prepared by the Restaurant Manager. * Check with the phone reservations or any recorded message on the answering machine to assure you have all the reservations. * Check with manager to assure there are no larger or private parties you do not know about it. * Check dining room service stations for tidiness and sanitation. * Checks Temperature of the customers and note their details as per the prescribed format. * Send daily cover report to departments (FOH \& BOH). * Phone call should always be answered within three ringtones answered with a clear voice. * When new reservation is received over the phone or by email, enter in the system (EAT). * Double check all the reservations have correct details and are updated at all the times (spelling, notes or any special request). * Ensure the reception desk area is always clean and tidy. * Update the table plan well in advance in coordination with the managers and double check the assigned tables. * Send an updated reservation report for dinner by 6:30 to all the departments (FOH \& BOH). * Ensure you are available at the reception during the working hours, take prior permission before leaving the reception area. * Send daily reports, the reservation for next day and the weekly forecast service to the manager. * Clean the menu (QR Code). * Read and respond to emails on daily basis after due consultation with the manager. * Calling the customers and confirming the reservations between 11:30 \-12:30 for lunch and between 5:30 – 6:30 for dinner. Job Type: Full\-time Application Question(s): * Are you currently residing in Bahrain?


