**Swiss\-Belhotel Seef is seeking a dynamic and service\-oriented Front Office Agent to join our team. If you have a passion for hospitality and guest service excellence, we invite you to apply!** **Key Responsibilities** * Greet and register guests with courtesy and professionalism * Fluent in English; fluency in Arabic is an advantage * Handle check\-ins, check\-outs, and guest folios in line with hotel procedures * Manage room inventory and coordinate with Housekeeping for efficient room allocation * Resolve guest queries and disputes with promptness and professionalism * Promote SBEC membership and assist with enrolment and benefits * Ensure compliance with hotel policies, safety, and fire regulations * Support site inspections, inventory tasks, and other assignments as directed **Qualifications \& Experience** * Diploma or Degree in Hotel Management is an advantage * Minimum 1 year experience in a similar role OR 2\+ years in customer service * Strong interpersonal, communication, and sales skills * Proficient in Microsoft Office and Property Management Systems (PMS) * Knowledge of basic accounting. * High attention to detail and ability to multitask under pressure **What We Offer** * Competitive salary and benefits * Professional development and training opportunities * A vibrant, multicultural work environment Job Type: Full\-time