We're excited to announce an opportunity for a **Ground Operations Coordinator** to join our **Food Transportation team!** Job Responsibilities: * Ensure drivers comply with agreed regulations and uphold operational standards. * Monitor key financial indicators, ensuring efficient handling of rider payments, pending dues. * Oversee and assist in managing rider vacations. * Work closely with the Fleet Performance Coordinator to enhance the Fill Rate and fleet efficiency. * Oversee daily performance tracking, including SLAs, Revenue per Delivery Unit (RDU), Churn Rate, and Fill Rate. * Ensure effective team communication, facilitating seamless collaboration across departments. * Monitor driver compliance, ensuring all regulations and protocols are met. * Conduct root cause analysis to identify operational challenges and propose solutions. * Implement training programs for drivers and ensure proper documentation of training records. * Manage the COD report, minimizing outstanding dues to maintain financial accuracy. * Prepare performance reports, presentations, and operational materials to support decision\-making. * Apply updates and instructions from the clients, ensuring compliance. * Track and validate team performance, ensuring accuracy in completed tasks and service quality. Languages: English, Bangla, Hindi/Urdu, and Arabic is essential If you're a dedicated professional with a passion for logistics and operational excellence, we'd love to hear from you. Job Type: Full\-time Pay: BD250\.000 \- BD300\.000 per month Application Question(s): * Are you currently located in Bahrain? Language: * English, Bangla, Hindi, Urdu \& Arabic (Preferred)