





**Overview** **\*\*\* This position is contingent upon contract award \*\*\*** SOS International LLC is seeking a Quality Manager for a $50 million/year operation and maintenance (O\&M) and life support services (LSS) contract in the Middle East. The Quality Manager is responsible for developing, implementing, and maintaining a comprehensive Quality Management System (QMS) to ensure consistent delivery of high\-quality O\&M and LSS across three geographically dispersed sites. This role ensures compliance with contract requirements, international standards, and client expectations, while driving continuous improvement and risk mitigation. **Essential Job Duties** * Develop, implement, and maintain a QMS aligned with ISO 9001 and other applicable standards. * Ensure quality policies, procedures, and plans are effectively communicated and followed across all operating locations. * Conduct regular reviews and updates of the QMS to reflect operational changes and lessons learned. * Plan and execute internal audits, site inspections, and quality reviews across all three locations. * Coordinate and support external audits by clients or regulatory bodies. * Track and close out audit findings, non\-conformances, and corrective/preventive actions (CAPAs). * Define and monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). * Analyze trends and performance data to identify areas for improvement. * Prepare and present quality reports to senior leadership and clients. * Develop and deliver quality training programs for staff and subcontractors. * Promote a culture of quality, safety, and continuous improvement throughout the organization. * Identify quality\-related risks and implement mitigation strategies. * Ensure compliance with contractual, regulatory, and industry standards. * Support incident investigations and root cause analyses. * Serve as the primary point of contact for all quality\-related matters. * Collaborate with site managers, operations teams, and client representatives to resolve quality issues. * Provide input into proposals, contract modifications, and process improvements. **Minimum Requirements** * Bachelor’s degree in Quality Management, Engineering, Facilities Management, or a related field. * Minimum five (5\) years of experience in quality management for large\-scale O\&M or LSS contracts. * Experience working in the Middle East or in austere environments is highly desirable. * Strong knowledge of ISO 9001 and other relevant quality standards. * Excellent analytical, communication, and leadership skills. Familiarity with U.S. Government contracting requirements is a plus. * **Preferred Qualifications** * Certified Quality Auditor (CQA), Six Sigma, or similar certifications preferred. **Work Environment** * Frequent travel between program operating locations. * Must be able to work in austere environments and adapt to cultural and operational nuances. **Working at SOSi** All interested individuals will receive consideration and will not be discriminated against for any reason.


