Customer Experience & Claims Excellence Executive

Description

Summary: Seeking a customer-focused professional to provide exceptional service, coordinate claims, and continuously improve the customer experience for insurance policyholders. Highlights: 1. Support policyholders through exceptional service 2. Efficient claims coordination and administration 3. Continuous improvement of customer experience **Role Overview** Samay Insurance Customer Care LLC is seeking a customer\-focused professional to support insurance policyholders through exceptional service, efficient claims coordination, and continuous improvement of the customer experience. **Key Responsibilities** * Support insurance claims administration. * Respond to customer enquiries. * Coordinate with internal claims teams. * Maintain accurate customer records. * Monitor customer satisfaction. * Ensure compliance with company procedures. **Qualifications** * Degree in Business, Finance, Insurance, or related discipline. * Experience in insurance or financial services. * Strong customer service skills. * Excellent communication abilities. * High attention to detail. Pay: BD18,000\.000 per year Work Location: In person