###### **About Zahrawi Group** Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, \& Oman markets. The company supplies and distributes high\-quality products and services to Hospitals, Clinics, Laboratories, \& Analytical Industries. ###### **job Brief** The incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits. **ACCOUNTABILITIES** **Policies \& Procedures:** * Adhere to all Zahrawi Policies \& Procedures as applicable. **Market Knowledge:** * Conducting market research to identify new potential customers. * Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages. * Planning and assisting with new product releases and events. * Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state\-of\-the\-art practices, and participating in professional societies. **Business Development:** * Establishing contact with new customers to inform them of our products, understanding their need and how we can help them. * Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback. * Following up with the new customers after the demo session to negotiate contracts and packages. * Ensuring all details of the contract are compliant with our rules \& regulations. **Marketing:** * Coordinating with the Marketing Department for any new materials that need to be done. **Sales:** * Maintaining relationships with existing customers by providing them with support, information, and guidance. * Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them. * Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback. * Assisting the customers in answering all product\-related questions in a professional and timely manner. * Recommending new service improvements to further build on the relationship. * Advising helpful new product recommendations and suggestions to customers to increase revenue. * Negotiating contracts and packages with existing customers. * Maintaining quality service by establishing and enforcing Zahrawi standards. * Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed. **Data Track:** * Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold. **Orders:** * Placing orders to the concerned purchase coordinator. * Following up with the Procurement \& Logistics team with regards to sending them the products and ensuring that it reaches them on time. **Invoicing:** * Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment. **Delivery:** * Coordinate with the warehouse for the timely deliveries. **Application:** * Trouble shooting of the instruments. * Introduction and Demo of new Products to the End Users. * Technical Data – Matching and Filling the Project Specification sheets and Requirements. * Preparing and suggesting the consumables lists by studying the need of each customers to promote reagents and consumables sales. * Attend customer calls regarding supply and inform sales team. * Coordinating conferences and materials. * Conducting workshops and giving Application trainings. * Completing validation process of every product in MBU. **Support:** * Support the Sales Team for Handling Projects in Terms of Specifications and Technical comparison discussion with the End Users. * Coordinate with Service engineers for the Installation, PMs, and rectifications * Coordinate with the sales team to know more about competition and provide argumentation in a scientific way * Assist sales teams during technical discussions * Prepare training certificates for customer training attendees **Service Team Coordination:** * Coordinate with Service engineers for the Installation, PMs, and rectifications and plan trainings accordingly. **Communication with principal companies:** * Communicate with principals on technical information. * Communicate with principals on any queries of the customer which cannot be resolved from our end. * Keep update with latest training schedules and training materials. * Attend all relevant webinars conducted by the principals. * When a new technical information is received from the principal company, transfer of this information internally to all concerned persons especially when there is a new version of software or incompatibility between instruments or any other relevant information. **REQUIREMENTS** * **Education:** Bachelors Degree in Medical Lab/ Biotechnology or related science * **Experience:** 2\+ years experience in Molecular \& Genomics field. * **Job Specific Skills:** Strong hands\-on experience with NGS workflows, including library preparation, sequencing, data analysis and interpretation. + able to perform sequencing runs across a variety of applications e.g., whole genome sequencing, RNA\-Seq, exome sequencing, etc. + Experience working with NGS platforms (Illumina, PacBio, Oxford Nanopore, 10X genomics etc.) * **Additional details:** Candidates are preferred to be based in Bahrain and willing to move to company visa. Location: Bahrain \- Manama Job Type: FULLTIME Job Posting Date: 18\-07\-2025 Division/Department: Lab