Description
Summary:
This role involves handling diverse customer inquiries, managing bookings and records, performing administrative tasks, and coordinating with teams to ensure excellent service.
Highlights:
1. Handle customer inquiries across multiple channels
2. Perform daily administrative and data-entry tasks
3. Opportunities for growth and development
**Key Responsibilities**
* Handle customer inquiries through phone, WhatsApp, email, and social media
* Respond to customers professionally and promptly
* Manage bookings, orders, appointments, and customer records
* Perform daily administrative and data\-entry tasks
* Prepare documents, reports, and basic correspondence
* Coordinate with internal teams to resolve customer issues
* Follow up with customers and ensure excellent service
* Maintain organized records and support general office operations
**Requirements**
* Previous experience in administration or customer service is preferred
* Excellent communication and interpersonal skills
* Good English communication skills; Arabic is an advantage
* Strong computer skills, including Microsoft Office
* Well\-organized, responsible, and detail\-oriented
* Ability to multitask and work under pressure
* Positive attitude and professional appearance
**What We Offer**
* Competitive salary
* Friendly working environment
* Opportunities for growth and development
\*
Pay: BD200\.000 \- BD250\.000 per month
Work Location: In person