Service Delivery Coordinator

Description

Summary: Theia New Consultancy WLL is seeking an organized and proactive Service Delivery Coordinator to support daily service activities and ensure efficient service delivery. Highlights: 1. Coordinate service requests and schedules, ensuring efficient service delivery. 2. Maintain accurate service records and support operational efficiency. 3. Opportunity for professional development and long-term career growth. Service Delivery Coordinator Theia New Consultancy WLL is inviting applications for the position of Service Delivery Coordinator. We are looking for an organized and proactive individual who can support the coordination of daily service activities while maintaining effective communication between internal teams and clients. About the Opportunity As a Service Delivery Coordinator, you will help ensure services are delivered efficiently by coordinating schedules, monitoring service requests, maintaining documentation, and supporting operational activities. This role requires someone who is detail\-oriented, adaptable, and able to work effectively in a collaborative environment. Daily Focus * Coordinate service requests and ensure they are assigned and followed up appropriately. * Communicate with internal departments regarding service schedules and operational updates. * Maintain accurate service records, operational logs, and supporting documentation. * Monitor the status of ongoing activities and report any delays or issues to the appropriate team members. * Prepare routine reports and assist with administrative tasks related to service delivery. * Support the implementation of internal procedures that improve service consistency and operational efficiency. * Assist with scheduling meetings and coordinating communication between stakeholders. * Ensure documentation is organized and maintained in accordance with company procedures. Ideal Candidate This role would suit someone who enjoys coordinating activities, managing information, and supporting teams to achieve shared objectives. Applicants should have: * Bachelor's Degree in Business Administration, Management, Operations, or a related discipline. * Previous experience in service coordination, operations support, customer service, administration, or a similar role is preferred. * Good organizational skills with strong attention to detail. * Effective communication and interpersonal abilities. * Ability to manage multiple tasks and meet established deadlines. * Proficiency in Microsoft Office applications. * Good written and spoken English. Working at Theia New Consultancy WLL We offer a professional and supportive workplace where teamwork, accountability, and continuous improvement are encouraged. Employees receive a competitive monthly salary, annual leave in accordance with company policy, opportunities for professional development, and long\-term career growth based on performance. Pay: BD750\.000 \- BD1,100\.000 per month Work Location: In person