E-Commerce & Customer Service Executive

Description

Summary: Seeking a motivated and detail-oriented E-Commerce & Customer Service Executive to manage online product presence and provide excellent customer support. Highlights: 1. Engage with customers across various communication channels 2. Manage and update product information on e-commerce platforms 3. Coordinate with sales and operations for seamless order processing We are looking for a motivated and detail\-oriented E\-Commerce \& Customer Service Executive to join our team. Key Responsibilities: * Respond to customer inquiries via WhatsApp and other communication channels. * Process and follow up on customer orders. * Upload and manage products on the website. * Update pricing, inventory, and product information. * Coordinate with the sales and operations team. * Handle customer concerns and provide excellent customer support. * Assist with website content and promotional updates. Requirements: * Excellent communication skills in English (Arabic is a plus). * Previous experience in customer service. * Experience with Shopify, Zid, Salla, or similar e\-commerce platforms. * Good computer skills and familiarity with Excel and Google Sheets. * Strong organizational and multitasking abilities. * Ability to work in a fast\-paced environment. Preferred Qualifications: * Knowledge of digital marketing and e\-commerce operations. * Interest in consumer electronics and mobile accessories. Location: Riffa, Bahrain To apply, please send your CV along with a brief introduction about your experience. Pay: BD160\.000 \- BD240\.000 per month Work Location: In person