Front Office Receptionist

Description

Summary: The Art Hotel & Resort seeks a friendly and professional Front Office Receptionist to manage guest services and ensure a seamless and memorable experience. Highlights: 1. Deliver outstanding guest service in a luxury hotel environment. 2. Manage check-ins, check-outs, reservations, and guest enquiries. 3. Coordinate with various hotel departments to ensure guest satisfaction. **Front Office Receptionist – The Art Hotel \& Resort** **About The Art Hotel \& Resort** The Art Hotel \& Resort is a luxury 5\-star beachfront hotel in Bahrain, offering world\-class accommodation, dining, and leisure facilities. The hotel is known for its exceptional guest service, modern amenities, and rewarding career opportunities in hospitality. **Why Join The Art Hotel \& Resort?** * Work in a prestigious 5\-star luxury hotel. * Competitive salary and employee benefits. * Career growth and hospitality training opportunities. * Dynamic, multicultural, and guest\-focused workplace. **Position: Front Office Receptionist** **Job Summary** **The Art Hotel \& Resort** is seeking a friendly and professional Front Office Receptionist to deliver outstanding guest service. You will manage check\-ins and check\-outs, reservations, billing, and guest enquiries while ensuring a seamless and memorable guest experience. **Key Responsibilities** * Welcome guests and manage check\-in/check\-out procedures. * Handle reservations, room assignments, and guest enquiries. * Process payments, prepare invoices, and maintain accurate guest records. * Coordinate with Housekeeping, Reservations, and other hotel departments. * Assist with guest requests, VIP arrivals, and transportation arrangements. * Follow hotel policies, service standards, and confidentiality procedures. **Requirements** * Diploma or Bachelor's degree in Hospitality, Tourism, Business, or a related field. * 1–3 years of front office or hotel reception experience. * Excellent customer service and communication skills. * Basic computer skills and experience with hotel PMS software. * Ability to work shifts, weekends, and public holidays. * Experience with Opera PMS and Arabic language skills are an advantage. Pay: From BD450\.000 per month Work Location: In person