Description
Quality Manager (OCONUS)
Full\-time
FLSA Status: Exempt
Clearance Requirement: None
**Company Description**
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Founded in 1989, SOSi is among the largest private, founder\-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.**Job Description**
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Overview
**\*\*\* This position is contingent upon contract award \*\*\***
SOS International LLC is seeking a Quality Manager for a $50 million/year operation and maintenance (O\&M) and life support services (LSS) contract in the Middle East.
The Quality Manager is responsible for developing, implementing, and maintaining a comprehensive Quality Management System (QMS) to ensure consistent delivery of high\-quality O\&M and LSS across three geographically dispersed sites. This role ensures compliance with contract requirements, international standards, and client expectations, while driving continuous improvement and risk mitigation.
Essential Job Duties
* Develop, implement, and maintain a QMS aligned with ISO 9001 and other applicable standards.
* Ensure quality policies, procedures, and plans are effectively communicated and followed across all operating locations.
* Conduct regular reviews and updates of the QMS to reflect operational changes and lessons learned.
* Plan and execute internal audits, site inspections, and quality reviews across all three locations.
* Coordinate and support external audits by clients or regulatory bodies.
* Track and close out audit findings, non\-conformances, and corrective/preventive actions (CAPAs).
* Define and monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
* Analyze trends and performance data to identify areas for improvement.
* Prepare and present quality reports to senior leadership and clients.
* Develop and deliver quality training programs for staff and subcontractors.
* Promote a culture of quality, safety, and continuous improvement throughout the organization.
* Identify quality\-related risks and implement mitigation strategies.
* Ensure compliance with contractual, regulatory, and industry standards.
* Support incident investigations and root cause analyses.
* Serve as the primary point of contact for all quality\-related matters.
* Collaborate with site managers, operations teams, and client representatives to resolve quality issues.
* Provide input into proposals, contract modifications, and process improvements.
**Qualifications**
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Minimum Requirements
* Bachelor’s degree in Quality Management, Engineering, Facilities Management, or a related field.
* Minimum five (5\) years of experience in quality management for large\-scale O\&M or LSS contracts.
* Experience working in the Middle East or in austere environments is highly desirable.
* Strong knowledge of ISO 9001 and other relevant quality standards.
* Excellent analytical, communication, and leadership skills.
* Familiarity with U.S. Government contracting requirements is a plus.
Preferred Qualifications
* Certified Quality Auditor (CQA), Six Sigma, or similar certifications preferred.
**Additional Information**
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**Work Environment**
* Frequent travel between program operating locations.
* Must be able to work in austere environments and adapt to cultural and operational nuances.
**Working at SOSi**
All interested individuals will receive consideration and will not be discriminated against for any reason.
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