Concierge Core Responsibilities * Greet and assist guests, clients, or residents with service requests * Coordinate reservations for restaurants, events, and transportation * Offer recommendations on dining, shopping, and entertainment options * Handle special requests, including urgent or sensitive accommodations * Maintain up\-to\-date knowledge of local attractions, venues, and vendors * Liaise with external service providers and manage vendor relationships * Log requests and follow up to ensure complete satisfaction * Support front desk or administrative staff during peak hours * Manage complaints or difficult situations diplomatically and efficiently Required Skills and Qualifications Hard skills * Familiarity with booking software or POS tools * Ability to manage calendars, schedules, and itineraries * Basic proficiency in Microsoft Office or Google Workspace * Multilingual ability is a plus, particularly in hospitality\-heavy regions Soft skills * Exceptional communication and interpersonal skills * Discretion, professionalism, and emotional intelligence * Excellent memory and multitasking ability * Poised under pressure and adaptable to changing circumstances Job Type: Full\-time