We’re looking for a Helpdesk Agent with 4\+ years of experience in Helpdesk and Customer Service, preferably within the Healthcare sector. Key Skills: * Proficient in Arabic \& English (written and spoken) * Strong communication and customer\-handling skills * Problem\-solving \& critical thinking * Ability to deal with difficult customers * Good IT knowledge of computer hardware \& software Qualifications: * ITIL Foundation certified If you’re passionate about delivering excellent support and service, we’d love to hear from you! Job Types: Full\-time, Contract Contract length: 12 months Pay: From BD400\.000 per month