IT Project Coordinator / Business Analyst

Description

Summary: Seeking a dynamic IT Project Coordinator / Business Analyst to bridge business and technical teams, supporting IT and digital transformation projects, especially self-service kiosk solutions. Highlights: 1. Opportunity to work on innovative digital and kiosk-based solutions 2. Exposure to multi-industry projects 3. Collaborative and fast-paced work environment **Job Summary** We are looking for a dynamic and detail\-oriented **IT Project Coordinator / Business Analyst** with 4–5 years of experience to support the delivery of IT and digital transformation projects, including **self\-service kiosk solutions** and integrated systems. The ideal candidate will act as a bridge between business stakeholders and technical teams, with strong experience in **requirement gathering, API integrations, and system testing**. This role requires hands\-on involvement in project coordination, documentation, and validation of technical solutions. **Key ResponsibilitiesBusiness Analysis** * Gather, analyze, and document business and functional requirements * Prepare BRD, SRS, use cases, and process workflows * Perform gap analysis and propose optimized solutions * Translate business needs into clear technical requirements **Project Coordination** * Coordinate with development, QA, UI/UX, and external vendors * Track project timelines, milestones, and deliverables * Conduct regular project status meetings and follow\-ups * Ensure smooth communication across all stakeholders **API Integration \& Testing** * Understand and document API requirements and integration flows * Collaborate with developers on RESTful API integrations * Perform API testing using tools like **Postman** * Validate request/response structures, authentication, and error handling * Troubleshoot integration issues and coordinate fixes with technical teams **System Implementation \& Testing** * Support system implementation and configuration activities * Plan and execute **UAT (User Acceptance Testing)** with business users * Prepare test cases, test scenarios, and validation reports * Ensure all business requirements are met before go\-live **Stakeholder Management** * Act as a liaison between business users and technical teams * Communicate project progress, risks, and issues clearly * Ensure alignment between delivered solutions and business expectations **Self\-Service Kiosk Solutions** * Work on projects involving **self\-service kiosks** across industries (banking, healthcare, government, retail, etc.) * Gather functional requirements for kiosk workflows (e.g., onboarding, transactions, service requests) * Coordinate hardware and software integration requirements **Quality \& Process Improvement** * Identify areas for process optimization and system enhancements * Ensure proper documentation and version control of project artifacts * Support issue tracking and resolution during implementation **Required Skills \& Qualifications** * Bachelor’s degree in IT, Computer Science, or related field * 4–5 years of experience in IT Project Coordination / Business Analysis * Strong understanding of SDLC and project delivery lifecycle * Hands\-on experience with API concepts (REST, JSON, authentication) * Experience in API testing using Postman or similar tools * Strong documentation skills (BRD, SRS, workflows) * Excellent communication and stakeholder management skills **Preferred Skills** * Experience in digital transformation or kiosk\-based solutions * Familiarity with Agile/Scrum methodologies * Basic knowledge of SQL, integrations, or middleware systems * Exposure to UI/UX concepts and user journey mapping **Key Competencies** * Analytical thinking * Problem\-solving ability * Attention to detail * Strong coordination and organizational skills * Ability to manage multiple projects simultaneously **What We Offer** * Opportunity to work on innovative digital and kiosk\-based solutions * Exposure to multi\-industry projects * Collaborative and fast\-paced work environment * Career growth and learning opportunities Job Types: Full\-time, Permanent Pay: BD400\.000 \- BD600\.000 per month Work Location: In person