Summary: A service crew member is responsible for a variety of tasks including customer service, food preparation, and maintaining a clean work environment. Highlights: 1. Engage in basic food preparation and cooking activities 2. Interact directly with customers, taking orders and processing payments 3. Maintain high standards of sanitation and safety in the workplace A service crew may take on a wide variety of responsibilities during a shift. A crew duties include serving customers and preparing food. Customer service responsibilities include greeting customers, taking orders, and completing customer transactions on the cash register. MAIN DUTIES * Performing basic food preparation tasks such as preparing chicken by cutting it into pieces or frying it in oil, sandwiches, or biscuits using proper safety precautions and sanitary measures. * Taking orders from customers and providing them with accurate information about menu items and upselling. * Preparing food items according to recipes and specifications provided by the standards * Handling cash registers and processing payments from customers. * Cleaning the store and surrounding areas, including sweeping and mopping floors and cleaning bathrooms * Preparing ingredients and maintaining inventory of food items in the kitchen area * Taking food orders over the phone and providing customer service. * Maintain sanitation, health, and safety standards in work areas. Operate large\-volume cooking equipment such as grills, deep\-fat fryers, or griddles. * Maintaining a clean work environment, including stocking shelves with paper goods, napkins, plates, utensils, etc. * Participating in training activities to improve service skills and knowledge of brand promotions and products. REQUIREMENTS * Team spirit * Basic math skills * Flexibility to work in shifts * Excellent presentation skills * Attentiveness and patience for customers * Proven work experience * Active listening and effective communication skills * Hands\-on experience with cash register and ordering information system (e.g. POS) * Strong organizational and multitasking skills, with the ability to perform well in a fast\-paced environment
Fatima Al-Mutairi
Indeed · HR
Fatima Al-Mutairi
Indeed · HR
