Description
Summary:
Seeking a courteous, customer-focused Hostess to manage reservations, greet guests, and ensure smooth front-of-house operations.
Highlights:
1. Manage table reservations and optimize guest satisfaction
2. Coordinate with servers and management for smooth operations
3. Monitor guest satisfaction and respond to concerns
We are seeking a well\-presented, courteous, and customer\-focused **Hostess** to join our front\-of\-house team.
**Key Responsibilities:**
* Greet guests warmly and professionally upon arrival
* Manage table reservations and organize seating to optimize flow and guest satisfaction
* Escort guests to their tables and present menus
* Maintain an accurate waiting list and provide estimated waiting times when necessary
* Answer phone calls, take reservations, and provide information about the venue and menu
* Coordinate with servers and management to ensure smooth operations during peak hours
* Maintain a clean and organized reception and waiting area
* Monitor guest satisfaction and promptly respond to any concerns or requests
**Requirements:**
* Previous experience as a Hostess or in a guest\-facing hospitality role (minimum 2 year preferred)
* Excellent communication and interpersonal skills
* Well\-groomed appearance and professional demeanor
* Ability to stay calm and courteous under pressure
* Strong organizational skills and attention to detail
* Flexibility to work shifts, including evenings, weekends, and holidays
* Currently **based in Bahrain**
Job Type: Full\-time
Work Location: In person