Description
Summary:
The Customer Service Representative provides excellent customer service, ensures a positive experience, and handles orders and inquiries in a fast-paced restaurant.
Highlights:
1. Provide excellent customer service and ensure a positive experience
2. Welcome customers, take and process orders, and handle inquiries
3. Work efficiently in a fast-paced restaurant environment
CUSTOMER SERVICE REPRESENTATIVE
**Company:** Sub Station \& Pastalia Station
**Location:** Bahrain
**Department:** Operations / Customer Service
**Position:** Customer Service Representative
**Reports To:** Restaurant Manager / Supervisor
**Employment Type:** Full\-Time
POSITION SUMMARY
The Customer Service Representative is responsible for providing excellent customer service and ensuring a positive experience for every customer at **SUBSTATION and Pastalia Station**.
The position involves welcoming customers, taking and processing orders, answering customer inquiries, handling complaints, coordinating with the kitchen and delivery teams, promoting menu items and offers, and ensuring that all customer\-service standards are maintained.
The successful candidate must be friendly, professional, energetic, well\-groomed, and able to work efficiently in a fast\-paced restaurant environment.
Work Location: In person