**Job Description** **VAM Systems** is currently looking for **IT Helpdesk Support** for our **Bahrain** operations with the following skillsets \& terms and conditions: **Responsibilities** * Install, Move, Add, Change, and Disposal of IT assets. * Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. * Answer user inquiries regarding computer software or hardware operation to resolve problems. * Provide technical support for software maintenance or use. * Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications * Refer major hardware or software problems or defective products to vendors or technicians for service. * Develop training materials and procedures or train users in the proper use of hardware or software. * Conference with staff, users, and management to establish requirements for new systems or modifications. * Manage Multi\-Factor Authentication for users * Mobile Device Management \- Configuration and Management of emails in the user’s mobile phones and tablets as per the needs * Managing and updating Firmware and BIOS Upgrades * Manage IT Asset Tags * Arranging the laptops, mics, pointers, projectors, and speakers for the internal and external meetings and events. **Terms and conditions** **Joining time frame: (15 \- 30 days)**