Description
Summary:
This role involves technical customer engagement, translating business needs into AI solutions, and developing generative AI applications using various AI technologies.
Highlights:
1. Develop AI agents and Generative AI applications
2. Convert business requirements into AI use cases
3. Act as the technical interface between customers and AI vendors
\*Meet customers together with the AICaaS Function Lead or independently when delegated.
\*Conduct technical discovery sessions and convert business requirements into AI use cases, solution requirements, and implementation plans.
\* Support the qualification of AI opportunities and assess their technical feasibility.
\* Present the technical capabilities, business benefits, solution architecture, limitations, security considerations, and deployment approach to customers.
\* Act as the controlled technical interface between stc customers and the AI technology vendor.
\*Track vendor actions, technical issues, delivery risks, and pending requirements.
\* Review vendor deliverables, configurations, and solution designs before they are presented to customers.
\*Develop AI agents and Generative AI applications using large language models, retrieval\-augmented generation, tool calling, workflow orchestration, and enterprise integrations.
\* Create conversational AI, voice agents, customer\-service agents, and workflow\-automation solutions.
\* Support projects from initial discovery and presales through proof of concept, implementation, production deployment, and post\-production support.
\*Coordinate technical activities between customers, vendors, stc teams, cloud teams, cybersecurity teams, and other stakeholders.
***Requirements :***
* Bachelor’s degree in Computer Science, Artificial Intelligence, Software Engineering, Data Science, Information Technology, or a related field.
* Minimum three years of experience in AI engineering, software development, machine learning, cloud solutions, technical presales, or solution consulting.
* Strong Python development skills.
* Experience with AWS, Azure, or Google Cloud Platform and their AI services.
* Experience developing APIs using FastAPI, Flask, or similar frameworks.
Job Type: Full\-time
Work Location: In person