Credit Controller (Bahraini)

Description

Summary: The Credit Controller monitors customer/vendor accounts, ensures timely payments, reduces overdue balances, and supports healthy cash flow for a real estate business. Highlights: 1. Opportunity in credit control/collections/accounts receivable 2. Focus on real estate/property management industry 3. Involves coordinating with various teams **Haqbaz Real Estate** is pleased to announce job openings for talented and driven individuals to join our growing team. We are currently hiring for the positions: **Credit Controller:** is responsible for monitoring customer/vendor accounts, ensuring timely payments, reducing overdue balances, and supporting healthy cash flow for a real estate business. The role involves coordinating with sales/asset management/property teams, handling collection activities, and maintaining accurate account records. Key Responsibilities * Monitor accounts receivable (tenants/clients), rent/service charges, installments, and other related payments. * Review customer statements, payment schedules, and aging reports to identify overdue accounts. * Follow up with customers via phone/email/official letters regarding outstanding balances. * Work closely with the relevant teams (e.g., Property Management, Leasing/Sales, Operations) to confirm account status and resolve billing issues. * Ensure correct invoicing/supporting documentation is provided (where applicable). * Maintain accurate records of all collection actions, promises to pay, and account notes in the system/spreadsheets. * Prepare and issue reminders, escalation notices, and settlement/repayment schedules. * Coordinate with management on escalation cases (e.g., legal action / suspension of services, as per company policy). * Reconcile payments received and ensure amounts are allocated correctly to the correct accounts. * Support month\-end and financial close activities related to receivables. * Identify recurring issues (billing delays, disputes, non\-payment patterns) and propose improvements. * Maintain confidentiality of customer data and comply with internal policies. Collections / Dispute Handling * Investigate billing disputes and coordinate responses with the relevant departments. * Ensure that disputed balances are clearly marked and followed until resolution. * Ensure promises to pay are documented and monitored to completion. Reporting * Provide regular reports to Finance/Management on: * Aging analysis (current, 30/60/90\+ days) * Collections progress and outstanding balances * High\-risk accounts and action status * Track key KPIs such as DSO and overdue reduction (as defined by management). Required Skills \& Qualifications * Experience in **credit control / collections / accounts receivable**, preferably in **real estate/property management**. * Strong understanding of billing, payment allocation, and aging reports. * Excellent communication skills (professional phone/email follow\-ups). * Strong organization and attention to detail. * Ability to handle sensitive customer discussions calmly. * Proficiency in **Excel** (and accounting/ERP systems if used by the company). Education / Experience (example) * Relevant finance/accounting qualification (preferred) * 1–3\+ years experience in credit control/collections Job Type: Full\-time