Front Office Executive

Description

Summary: Seeking a professional and customer-focused Front Office Executive to manage front desk operations, provide administrative support, and enhance customer satisfaction. Highlights: 1. Be the first point of contact for visitors and clients 2. Support sales team and drive customer satisfaction 3. Perform general administrative and office coordination duties We are looking for a professional and customer\-focused **Front Office Executive** to join our team. The ideal candidate has experience in front desk operations, customer service, and sales support. You will be the first point of contact for visitors and clients while assisting with administrative tasks and helping drive customer satisfaction and business growth. Key Responsibilities * Welcome and assist clients, visitors, and guests in a professional manner. * Answer and direct phone calls, emails, and customer inquiries promptly. * Provide accurate information about the company's products and services. * Support the sales team by coordinating appointments, preparing quotations, and following up with prospective clients. * Maintain customer records and update CRM or office databases. * Handle customer concerns and resolve issues professionally or escalate when necessary. * Schedule meetings and manage conference room bookings. * Perform general administrative duties, including filing, document preparation, and office coordination. * Process incoming and outgoing correspondence. * Ensure the reception area is clean, organized, and welcoming at all times. * Coordinate with internal departments to ensure excellent customer service. Requirements * Bachelor's degree or diploma in Business Administration, Marketing, or a related field. * Minimum **2 years of experience** in a front office, customer service, or sales support role. * Excellent communication and interpersonal skills. * Strong customer service orientation with a professional appearance. * Proficiency in Microsoft Office (Word, Excel, Outlook). * Strong organizational and multitasking abilities. * Ability to work independently and as part of a team. * Experience using CRM software is an advantage. * Experience in real estate or service\-related industries is a plus. * **Locally available in Bahrain.** * **Immediate joiners are preferred.** Work Location: In person